Legal
Privacy Policy
Last updated: August 20, 2026
This page is maintained by Hive Workforce to explain what information we collect and how we use it when you visit our website or use the Hive Workforce labor marketplace ("the Platform"). By using the Platform, you agree to this Policy.
Information we collect
- Account information you provide: name, email, phone, city, role (worker or business), and password.
- Profile information you choose to provide: company name, trade, pay rate, availability, photo, description, and optional driver's license image (stored privately).
- Job and messaging activity you generate on the Platform.
- Basic technical information such as device, browser, and pages visited, to operate and improve the Platform.
How we use information
- To create and operate your account and profile.
- To connect workers and hiring businesses and facilitate messaging between them.
- To process payments through our payment processor.
- To send essential service emails (account, security, transactions, support replies).
- To prevent fraud, abuse, and unsafe activity on the Platform.
What we share
Profile fields you make visible (name, city, trade, rate, availability, reviews) are shown to other signed-in users on the Platform. Sensitive items such as a driver's license image are stored privately and are not shown publicly. We share data with service providers that help us operate the Platform (hosting, database, email, payments) under appropriate confidentiality terms. We do not sell personal information.
Your choices
You can update or delete profile fields from your account at any time. To request account deletion or a copy of your data, contact us using the email below.
SMS messaging
If you provide a mobile phone number and affirmatively opt in, Hive Workforce may send you text messages about job opportunities, hiring updates, scheduling reminders, account activity, payment and payout updates, and customer support communications.
- Message frequency varies based on your activity and marketplace events.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP or contact us at the email below.
- Your mobile phone number and SMS opt-in consent information will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.
Children
The Platform is intended for adults 18 and over. We do not knowingly collect information from minors.
Contact
Questions about this Policy: support@thehiveworkforce.com.