SMS Consent

Hive Workforce may send optional text messages to workers, businesses, and homeowners who choose to receive them. Consent is not required to create or use a Hive Workforce account.

The exact opt-in experience

During signup and in account settings, users see this exact disclosure next to an unchecked checkbox. They must tap or click the checkbox to opt in.

I agree to receive text messages from Hive Workforce about job opportunities, hiring updates, scheduling, account activity, payments/payouts, and support. Message frequency varies. Message & data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

Unchecked by defaultOptional

No account requirement

You can sign up, post jobs, apply to work, hire, and receive payments without ever opting in to SMS.

Phone number is not consent

Having a mobile number on file does not automatically opt you in. You must check the box yourself.

Opt out any time

Reply STOP to any text message to stop. You can also turn SMS off in your account settings at any time.

Reply HELP

Reply HELP to any message for help, or contact us at support@thehiveworkforce.com.

What kinds of SMS you may receive

Message frequency varies based on your activity on the platform. You will not receive all categories unless the activity applies to you.

Job opportunities
New work that matches your trade, location, and availability.
Application & hiring updates
Status changes on jobs you applied to or offers you received.
Scheduling reminders
Upcoming shifts, start-time reminders, and schedule changes.
Account activity
Security alerts, profile reminders, and important account notices.
Hours & completion
Clock-in/out confirmations, hour approvals, and job-close updates.
Payments & payouts
Funding confirmations, payout updates, and payment notifications.
Support
Replies from the Hive support team when you request help.

Where users actually opt in

The checkbox appears in two places where a user provides or manages a mobile number:

Account signup flow, before the account is created.
Account / profile settings, while adding or updating a mobile number.

Carrier rates and frequency

Message frequency varies by user activity.
Message and data rates may apply based on your wireless carrier plan.
We do not share your mobile number or consent status with third parties for their own marketing.

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